IBM Tivoli Netcool

NorthWind and IBM® have a solution that can help you see through complex service bundles

Boost operational efficiency and cut management costs




Improve customer service focus and boost customer retention




Increase the availability and performance of services




Automate manual tasks for improved workflow efficiency




Minimize unnecessary hardware investments and network overbuild




Accelerate deployment of new services




Deliver actionable data via dashboard and sophisticated, on demand reporting

IBM® Tivoli® Netcool for Next-Gen Service Management can help you transform multi-service management from a complex,expensive necessity, into a business strength that delivers real, competitive advantage. With industry-leading products and the flexibility to mix and match, the IBM Tivoli Netcool suite makes it possible to create a cost-effective, fully integrated, solution that addresses the specific needs of your business. Complete control from a single, intuitive dashboard improves service visibility and can effectively manage performance across multiple services. Keep you costs down, performance high, and your customers happy with IBM Tivoli Netcool for Next-Gen Service Management.

Products include:

Tivoli Netcool Omnibus




Tivoli Netcool Impact




Tivoli Business Systems Manager (RAD)




IBM Tivoli Manager for Networks (Precision)




Tivoli Netcool Reporter

IBM® Tivoli® Showcase for Netcool