Desktop Management

Automating the day-to-day tasks of managing your desktops is a key way to optimize your IT staff. Implementing a comprehensive desktop management solution allows you to take control over your enterprise software and hardware - no matter what size your organization is.

Desktop management solutions include software distribution, inventory and remote control. In addition, NorthWind can assist you in automating your OS upgrades.

Software Distribution allows you to automate the delivery of software to your users, easily an efficiently from a centralized location. Once the software has been shipped, the inventory module allows you to automatically scan for and collect information on your software and hardware.

Being able to take a comprehensive inventory of your hardware and software can help your organization in managing relationships with software vendors by being able to negotiate from a position of knowledge and strength. No more guessing on what you actually have, and purchasing more licenses then you need.

Key functionality that a Desktop Management solution offers:

    Flexible desktop management for multi-NOS and multi-OS environments

    Distribute both off the shelf and custom software

    Provides suite of integrated management tools

    Real-time monitoring and alerting of hard drive, memory, fan, power supply and temperature

    Support for dynamic mobile devices

    Take control of remote desktops to aid in trouble shooting and assisting users

    Provide accurate reporting

The combination of these tools allows your organization to dramatically reduce the amount of time needed to manage the desktops. A comprehensive Desktop Management solution will work at each level of systems management to help you reduce the trouble, expense and resources required to manage and maintain desktops and servers.